About the Opportunity
Capilano Volkswagen is seeking an experienced Sales Manager to join our dynamic sales team in North Vancouver. This is a key leadership role responsible for driving sales performance, developing effective sales strategies, and ensuring an exceptional customer experience. If you are a results-driven leader looking for a new opportunity to achieve success with one of the few remaining family-run independent dealerships, this position is for you.
Key Responsibilities
- Assist the Sales Department in maximizing all lead funnel opportunities by enhancing closing ratios, gross profit, while maintaining a high level of customer satisfaction as part of a consistently-managed sales process.
- Lead the prospecting apparatus in Customer Retention and Service Drive using tools such as AutoAlert to seek for incremental new business opportunities.
- Conduct regular trade appraisals to help win car deals, make vehicle buy-in offers, and in support of the prospecting apparatus identified above.
- Develop and implement effective sales strategies aligned with dealership goals.
- Oversee daily sales operations, including inventory management, sales forecasting, and process improvement.
- Foster a customer-centric environment to maximize satisfaction and retention.
- Negotiate and finalize vehicle sales, ensuring compliance with all regulatory and dealership policies.
- Monitor and analyze sales performance metrics, providing regular reports to senior management.
- Recruit, train, and develop sales staff, promoting a culture of continuous improvement and high performance.
- Stay current on market trends, competitor activities, and new product launches.
Qualifications
- Minimum 3 years of automotive sales management experience is required.
- Prior experience working for Volkswagen, Audi, or Porsche is preferred.
- Fluency in a second language such as Mandarin or Farsi is preferred.
- Proven track record of achieving and exceeding sales targets.
- Strong leadership, coaching, and team-building skills.
- Excellent communication, negotiation, and interpersonal abilities.
- Proficiency with sales management tools and CRM systems such as: AutoAlert, vAuto, Tekion, Rapid Recon and CDK/One-Eighty is highly-preferred.
- Valid BC driver’s license with a clean driving abstract, and a valid VSA license.
- Ability to deliver results under pressure, and to motivate members of the Sales Team to consistently follow-up with customers, abide by established dealership processes, and prospect for repeat business opportunities in the Service Drive.
- Must have strong quantitative skills, can analyze and interpret data trends/reports, and can operate a computer and utilize various software programs with ease!
Compensation & Benefits
- Competitive base salary, a car allowance, and performance-based commission and bonuses for achieving volume and gross profit objectives.
- Comprehensive benefits package, including extended health and dental care.
- Opportunities for career advancement within a family-owned independent dealership operation that's been successfully in business since 1969.
Please apply within - only shortlisted candidates will be contacted. No phone calls or drop-in visits. Thank you.
Job Type: Full-time
Pay: $100,000.00-$150,000.00 per year
Additional pay:
Benefits:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Flexible language requirement:
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
Experience:
- Automotive Sales Management: 3 years (required)
Location:
- North Vancouver, BC V7P 1T1 (preferred)
Work Location: In person
