The Capilano Volkswagen Service Department in North Vancouver maintains and repairs Volkswagens with factory-trained technicians and Genuine Volkswagen Parts. Volkswagen recommends service every 15,000 km.
Service hours are Monday to Friday 7:30 AM to 5:00 PM and Saturday 9:00 AM to 5:00 PM, with a weekday shuttle.
What services do you offer?
| Service | What it covers |
|---|---|
| Scheduled maintenance | Oil changes and the maintenance on your Volkswagen's service schedule, every 15,000 km |
| Brakes | Brake inspection and brake service |
| Diagnostics and repairs | Advanced engine diagnostics and repairs, from warning lights to complex jobs |
| Alignment | Computerized wheel alignment |
| Tires | Winter and all-season tires, installation, seasonal changeovers, and storage at our Tire Centre |
| Parts | Genuine Volkswagen Parts and factory-approved fluids from our Parts department |
Who will work on my Volkswagen?
Factory-trained technicians who specialize in Volkswagen vehicles and keep up with the latest service techniques and technology. Your service advisor explains the recommended work and gives you clear, upfront pricing before anything is done, so there are no surprises. Meet the people behind the service desk on our team page.
Why use Genuine Volkswagen Parts?
Genuine Volkswagen Parts and factory-approved fluids are designed to fit your vehicle and meet Volkswagen's quality standards. Using them helps your Volkswagen perform as intended and hold its value over time.
How often does my Volkswagen need service?
Volkswagen recommends service every 15,000 km. Many new Volkswagens also include scheduled maintenance for the first years of ownership. For example, the 2026 Tiguan and Taos include 3 years or 45,000 km, whichever comes first. See the Volkswagen maintenance timeline for your model, or ask your advisor.
Is there a shuttle?
Yes. Our shuttle runs Monday to Friday from 7:30 AM to 3:30 PM. Mention it when you book, so we can plan your drop-off.
What should I book before winter?
- Winter tire changeover. BC requires winter-rated tires on designated highways such as the Sea to Sky from October 1. Read the BC winter tire rules.
- Brake inspection. Wet, cold roads put more demand on your brakes.
- Scheduled maintenance if you are close to your next 15,000 km interval.
See our current service offers before you book.
When is the Service Department open?
| Day | Service and Parts | Shuttle |
|---|---|---|
| Monday to Friday | 7:30 AM to 5:00 PM | 7:30 AM to 3:30 PM |
| Saturday | 9:00 AM to 5:00 PM | No shuttle |
| Sunday | Closed | No shuttle |
Book your Volkswagen service
Capilano Volkswagen is at 1151 Marine Drive in North Vancouver. Book online, or call or text us at 604-985-0694 for faster service.
